Shipping & Refunds
Your questions answered.
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Shipping
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New Zealand $7 to $14, if you live in a rural area, please select that option.
I can ship Worldwide but this can be expensive, depending on where you live. Prices will vary due to courier prices.
All items will have tracking, and this will be emailed to you. I use New Zealand Post.
Your pendant will be wrapped with handmade paper and a seal in place to secure and protect the pendant, if your pendant size fits it will then be placed in a gift box or if pendant size can't be paper wrapped it will be put in a gift box with padding and then bubbled wrapped or put in a bubble post envelope.
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Refunds
All items will have tracking and be sent by NZ Post, in the event your item gets damaged, please email me a photo of the damage and damage of the packaging as I will need this to make a claim. Please keep your packaging in case the courier company need to come pick up for the claim.
I will refund you in full only on proof of damage.
I do not refund if you change your mind so, please pick a pendant carefully.
